Shipping policy

Shipping Policy

We aim to get your order to you quickly and safely.

Processing Time

• Orders are typically processed within 1–5 business days.
  

Shipping Methods

• We ship via USPS or UPS depending on location and item size.

• Tracking information will be sent once your order ships.

Delivery Times

• Domestic orders usually arrive within 3–7 business days after shipping.

• International orders may take 2–4 weeks depending on customs and carrier delays.

Shipping Costs

• Calculated at checkout based on weight and destination.

• Free shipping promotions apply to qualifying orders as stated on the site.

Lost or Damaged Packages

• If your order arrives damaged or is lost in transit, contact us immediately at collabconceptsinc@gmail.com We’ll help resolve the issue.

International Orders – Taxes & Duties

• International customers are responsible for any import taxes, duties, and customs fees required by their country.
These charges are not collected by Collaborative Concepts Inc. at checkout.
Your local postal or customs office will contact you directly if any fees are due.